While they did give me a portion of my money back, I most likely will not stop at this location again.
Unorganized CHAOS. Workforce seems more occupied with each other than with the customer. Manager berated one girl behind the counter in front of huge crowd of waiting customers. No real process of ordering/ receiving food... some locations are give a number and sit down... this one is wait in the very very crowded lobby. I've been to this location on several occasions and these issues are chronic - not just one bad experience but a every visit experience. Sad.
This is the best DQ in a 100 mile radius. I travel every week 210 miles to work. This DQ is so great. They are pleasant and make great food. Very impressed.
Ice cream was great, grill food was only okay. Got a re-warmed up sandwich with dry chicken and minimal toppings and the fries were barely warm.
We waited 25 minutes in the drive thru. Seriously. Blizzards were buy one, get one 99 cents. Didn't give me that deal but ended up refunding me that portion. Gave part of our order, we waited and waited. Finally told us machine was broke, order something else. Half of us were done with our ice cream before others got theirs. They did make us something else and gave our money back for those. Ice cream was melting. Their mini blizzards are TINY and more expensive than a small at other DQ's.
Girl took my simple order but filled orders that were placed after mine first. The people after me ordered the same thing (different flavor) so it was not that mine was complicated. I had to go up and ask where my order was.
Dq Grill Chill Restaurant is a US Restaurant based in Saint Peter, Minnesota. Dq Grill Chill Restaurant is located at 850 N Minnesota Ave, St Peter, MN 56082, USA.
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